Cafe66 Terms and Conditions – Complete Guide for Malaysia Members

Please read these terms and conditions carefully before using the cafe66 platform. This document outlines your rights and responsibilities as a member, as well as the rules governing the use of all our services.

Updated: January 2026 Fair & Transparent Policy Malay For All Members
Latest version: January 2026 Effective immediately

Key Principles of cafe66 Terms

Member Protection

Our terms are designed to protect your interests as a member — not just the platform's. Every rule is set with transparency and fairness.

Guaranteed Data Security

All your personal and financial information is protected by 256-bit SSL encryption. We do not share your data with third parties without your consent.

Fair & Transparent Payouts

Cafe66's deposit and withdrawal policies are clearly stated. No hidden fees, no confusing conditions — what you see is what you get.

Reasonable Bonus Terms

Every promotion and bonus at cafe66 has clear and achievable terms. We ensure members fully understand the offer before claiming it.

Responsible Gaming

Cafe66 provides tools to help you manage your playing habits, including deposit limits, betting limits, and self-exclusion options. Your wellbeing is our priority.

Regular Updates

Our terms are updated periodically to reflect changes in services and regulations. Members will be notified of any material changes.

Important: By registering an account or using any cafe66 service, you are deemed to have read, understood, and agreed to be bound by all terms and conditions contained in this document. If you do not agree with any part of these terms, please discontinue use of our platform.

1. Acceptance of Terms

These Terms and Conditions ("Terms") are a legally binding agreement between you ("Member" or "User") and cafe66 ("Platform", "We", or "Company"), which operates the website and services under the domain cafe66.pro. By accessing, browsing, or using any part of the cafe66 platform, you automatically accept and agree to fully comply with these Terms.

These Terms should be read together with our Privacy Policy and any applicable specific game rules. In the event of any conflict between these Terms and specific game rules, the game rules shall apply in respect of the relevant matter.

2. Membership Eligibility

To register and use cafe66 services, you must meet all of the following eligibility requirements:

  • Be at least 18 years at the time of registration.
  • Is a legally eligible individual to enter into a binding agreement.
  • Not included on any self-exclusion list or betting prohibition issued by any relevant authority.
  • Do not register on behalf of third parties or in any commercial capacity without written authorisation from cafe66.
  • Not holding any other active account with cafe66 (only one account is permitted per individual).

Cafe66 reserves the right to request proof of age verification at any time. Failure to provide satisfactory proof may result in the immediate suspension or termination of your account.

Warning: Any attempt to register by an individual under the age of 18 is a serious violation of these Terms and may be reported to the relevant authorities. cafe66 takes a zero-tolerance approach to underage users.

3. Registration & Account Management

3.1 One Account Per Member

Each individual is only permitted to hold one (1) cafe66 account. This includes a prohibition on owning multiple accounts using the same name, phone number, email address, device, or IP address. Violation of this rule will result in the closure of all associated accounts and forfeiture of any balances or wins.

3.2 Accurate Registration Information

You are solely responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name, date of birth, phone number, and bank account details. Inaccurate information may result in delayed or rejected withdrawals.

3.3 Account Security

You are solely responsible for keeping your password and login credentials confidential. cafe66 will not be liable for any losses arising from unauthorised access due to your negligence. Please contact our support team immediately if you suspect any suspicious activity on your account.

3.4 Identity Verification (KYC)

Cafe66 conducts rigorous Know Your Customer (KYC) procedures to comply with applicable compliance requirements. You may be asked to submit a copy of your identification card, utility bill, or other supporting documents to verify your identity. This process is typically completed within 24–48 business hours.

4. Deposits, Withdrawals & Payments

4.1 Deposits

Cafe66 accepts deposits via supported payment methods including direct bank transfer (Maybank, CIMB, Public Bank, RHB, Bank Islam), e-wallets (Touch 'n Go eWallet, Boost, ShopeePay), and other digital methods listed on the platform. All deposits are processed instantly upon payment confirmation.

  • Minimum deposit: RM 20 (or the amount specified for a particular payment method).
  • Deposited funds must be used for gaming activities only.
  • Cafe66 does not accept deposits from third parties — the bank account or e-wallet used must be registered in the name of the member.

4.2 Withdrawals

Withdrawals are processed to the same payment method used for the deposit, or to a bank account in the verified member's name. Withdrawal processing times are as follows:

  • Standard Members: 5–30 minutes after approval.
  • Silver to Gold VIP Members: 5–15 minutes.
  • Platinum & Diamond VIP Members: Less than 5 minutes, highest priority.

All withdrawals are subject to standard security checks. cafe66 reserves the right to request additional documents before approving withdrawals that exceed certain limits.

Note: The minimum withdrawal is RM 50. There is no daily maximum withdrawal limit for VIP Diamond members. Regular members are subject to daily withdrawal limits as stated on the platform's withdrawal page.

4.3 Cash & Currency

All transactions at cafe66 are conducted in Malaysian Ringgit (MYR). cafe66 does not accept or process transactions in cryptocurrency or foreign currency without specific approval. Any exchange rate differences or charges imposed by your bank are solely your responsibility.

5. Bonuses & Promotions

5.1 General Bonus Terms

All bonuses and promotions offered by cafe66 are subject to specific terms stated in each offer. General terms applicable to all bonuses are as follows:

  • Each bonus may only be claimed once per member, household, device, or IP address unless otherwise stated.
  • Bonuses are non-transferable between accounts and cannot be directly exchanged for cash.
  • Cafe66 reserves the right to void bonuses if there is evidence of misuse, fraud, or any attempt to exploit the bonus system.
  • Bonus expiry periods are as stated in the terms of each respective offer.

5.2 Wagering Requirements

Before winnings from bonus funds can be withdrawn, you must meet the specified wagering requirements. These requirements vary by bonus type. For example, a Welcome Bonus may require wagering 20x the bonus amount before a withdrawal is permitted. The full wagering requirements for each bonus are clearly stated on the promotions page.

5.3 VIP Programme

Members enrolled in the cafe66 VIP Programme are subject to additional terms specific to that programme. Rewards, tiers, benefits, and upgrade criteria are at the sole discretion of cafe66 and may be revised from time to time. Further details are available on the VIP page.

6. Game Rules

All games available at cafe66 — including slots, live casino, fish shooting, and sports betting — are subject to their respective game rules, which can be found on the relevant game page. General rules applicable to all games are:

  • The results of all games are final and cannot be disputed unless a proven technical error has occurred.
  • Cafe66 uses a Random Number Generator (RNG) independently certified by third-party audit bodies for all RNG-based games.
  • In the event of a technical failure during gameplay, all affected bets will be refunded to the member.
  • Cafe66 reserves the right to void any wager placed after the official betting close or as a result of a system error.
  • Sports betting is subject to additional rules stated on the Betting.

7. Member Conduct & Prohibited Activities

To keep the cafe66 platform safe and enjoyable for all members, the following actions are strictly prohibited:

  • Using automated software, bots, or any unauthorised method to access or play on the platform.
  • Colluding with other members to cheat or gain an unfair advantage in games.
  • Uploading, submitting, or distributing offensive, defamatory, or inappropriate content.
  • Attempting to hack, disrupt, or compromise the integrity of the cafe66 platform or its systems.
  • Using the cafe66 platform for any money laundering or financial fraud activities.
  • Making false claims or providing misleading information to the cafe66 support team.

Consequences of Violation: Any breach of the above rules may result in immediate account closure, forfeiture of all balances and wins, and legal action where applicable. cafe66 cooperates fully with authorities in cases of fraud.

8. Security & Data Privacy

Cafe66 takes the protection of your personal data seriously. All information collected during registration and platform use is safeguarded in accordance with our Privacy Policy, which can be found on the Privacy Policy.

Our security measures include 256-bit SSL encryption for all data communications, two-factor authentication (2FA) available to all members, 24/7 account monitoring by an AI-based anomaly detection system, and regular security audits conducted by independent third parties.

Cafe66 will not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. Any data sharing required for operational purposes (such as payment processing) is subject to strict confidentiality agreements.

9. Account Termination & Suspension

9.1 Termination by Member

You may close your account at any time by contacting the cafe66 support team. Before closure, please ensure you have withdrawn all eligible balances from your account. Any remaining balance in a closed account will be processed in accordance with our standard withdrawal procedure.

9.2 Termination or Suspension by cafe66

Cafe66 reserves the right to suspend or terminate any member's account for the following reasons, with or without prior notice:

  • Violation of any part of these Terms and Conditions.
  • Confirmed fraud, money laundering, or other illegal activity.
  • Failure to complete the KYC verification process within the specified timeframe.
  • Self-exclusion request by the member.
  • Instructions from relevant authorities.

10. Limitation of Liability

Cafe66 shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of our platform, including but not limited to financial losses resulting from game outcomes, technical service disruptions beyond our control, or third-party failures such as payment providers.

Cafe66's total liability to any member under any circumstances shall not exceed the amount deposited by that member in the 30 days preceding the claim.

11. Amendments to Terms

Cafe66 reserves the right to amend, update, or replace any part of these Terms at any time at its sole discretion. Material amendments will be communicated to members via an on-platform notice or by email at least 7 days before taking effect. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact the cafe66 support team via:

  • Email: [email protected]
  • Live Chat: Available 24/7 on the cafe66 platform
  • Response Time: Emails answered within 24 business hours; live chat is instant

Our team, fluent in both Malay and English, is ready to assist you at any time, including on public holidays and weekends.

FAQ – cafe66 Terms & Conditions

No. cafe66 strictly enforces a one-account-per-person policy. If you are found to hold multiple accounts, all accounts will be closed immediately and all associated balances or wins will be forfeited. If you have forgotten your existing account login details, please contact our support team for assistance recovering your account.

The KYC verification process is typically completed within 24–48 business hours once you have submitted all required documents. Documents commonly requested include a copy of your identity card (MyKad), proof of address such as a utility bill or recent bank statement, and in some cases, a selfie with your identity document. Please ensure all submitted documents are clear and legible to avoid delays.

If your account is terminated for legitimate reasons and not due to a breach of the Terms and Conditions, any unused deposit balance will be returned to you via the original payment method within 5–10 business days. However, if termination is due to fraud or a serious breach, balances and wins may be fully forfeited at cafe66's discretion.

cafe66 holds member funds in accounts segregated from the company's operational funds to ensure your money is safe at all times. All financial transactions are protected by 256-bit SSL encryption. A 24/7 monitoring system detects any unusual activity, and immediate action is taken to protect your account in the event of any security threat.

Yes. Any material amendments to cafe66's Terms and Conditions will be communicated to all active members at least 7 days before taking effect, either via a pop-up notice on the platform, an email to your registered address, or an announcement on the website. We encourage you to review this page from time to time to stay up to date.

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18+
Minimum Age
24/7
Customer Support
SSL
256-bit Encryption
MYR
Malaysian Ringgit
Bahasa Melayu