Your privacy is our priority. This document transparently explains how cafe66 collects, uses, stores, and protects your personal information as a member of our platform.
All data transmitted between your device and cafe66 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Cafe66 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our legal compliance responsibilities seriously and conduct regular audits.
Cafe66 has never and will never sell, rent, or trade members' personal information to advertisers or other third parties for commercial purposes without your explicit consent.
You have full control over your personal data. You may request access, correction, or deletion of your data at any time through your account panel or by contacting our privacy team.
Cafe66 member data is stored on servers equipped with multi-layered security systems, including next-generation firewalls, real-time intrusion detection, and regular data backups.
In the event of any security incident involving your data, cafe66 will notify you within the required timeframe in accordance with applicable legal requirements.
Important Note: This Privacy Policy applies to all services offered by cafe66 on the cafe66.pro platform. By registering or using our platform, you agree to the terms set out in this document.
Cafe66 understands that your trust is the most valuable asset we hold. As a leading online entertainment platform in Malaysia, we are committed to ensuring that every piece of personal information you share with us is handled with the highest level of confidentiality and security.
This Privacy Policy is designed to give you a clear and transparent overview of our data handling practices. We believe you have the right to know exactly what data we collect, why we need it, how it is used, and who can access it. There is no room for ambiguity when it comes to privacy — everything is explained plainly and directly.
This Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. We regularly review and update this Policy to ensure it remains relevant and aligned with the latest legal and technological developments.
When you register a cafe66 account or use our services, you may provide us with the following information:
When you access the cafe66 platform, our systems automatically record certain technical information to ensure a smooth and secure user experience:
| Type of Information | Purpose of Collection | Retention Period |
|---|---|---|
| Identification Information | Identity verification, KYC, fraud prevention | Throughout the active account period + 7 years |
| Financial Information | Deposit & withdrawal processing, audit records | 7 years after last transaction |
| Game Activity Data | User experience, analytics, compliance | 2 years |
| Technical Data (IP, Device) | Security, fraud detection, audit logs | 1 year |
| Support Communications | Complaint resolution, service records | 3 years |
Cafe66 uses the information collected solely for legitimate, stated purposes. We do not use your data for other unrelated purposes without first obtaining your consent. The primary uses of your data are as follows:
Marketing Preferences: You can opt out of marketing communications at any time by updating the settings in your account panel or by contacting our support team. This will not affect important account-related notifications.
Cafe66 firmly upholds the principle that your personal data belongs to you. We do not share, sell, or disclose your personal information to third parties except in the following circumstances:
We work with selected service partners who help us operate the platform, including payment gateway providers, cloud computing service providers, and identity verification companies. All partners are bound by strict confidentiality agreements and are only permitted to use your data for specifically stated purposes.
Cafe66 will disclose information when required by law, court order, or instruction from a competent authority in Malaysia. This includes cooperation with investigations related to financial fraud, money laundering, or cybercrime.
In the event of any acquisition, merger, or sale of cafe66 assets, user data may be transferred as part of that business transaction. You will be notified in advance should this occur, and your privacy rights will continue to be protected by the new entity.
Please Note: cafe66 never shares your personal data with third-party advertisers, marketing companies, or any other commercial entity without your explicit consent. Any data sharing is strictly limited to operational requirements only.
Protecting your data is not merely a legal obligation for cafe66 — it is a moral responsibility we take with the utmost seriousness. Our security infrastructure is designed to keep your data safe at all times, whether in transit or at rest.
The cafe66 platform uses cookies and similar tracking technologies to ensure smooth platform functionality and to enhance your experience. Below are the types of cookies we use:
You can manage cookie settings through your browser settings. However, disabling certain cookies may affect the functionality or your experience on the cafe66 platform.
As a cafe66 member and as an individual protected under Malaysia's PDPA, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
To exercise any of the above rights, please contact our Privacy Officer by email at [email protected] or via 24/7 Live Chat on our platform. We will process your request within 14 business days.
Cafe66 retains your personal data only for as long as necessary for the purposes stated in this Policy or as required by Malaysian law. We practise the principle of data minimisation — we collect only what is strictly necessary and do not retain it longer than needed.
When your account is closed at your request, personal data no longer required for legal purposes will be deleted or anonymised within 90 days. However, financial and transaction records may need to be retained for up to 7 years in accordance with Malaysia's anti-money laundering legislation.
The cafe66 platform may contain links to third-party websites such as payment providers or certain business partners. This Privacy Policy applies only to the cafe66.pro platform and does not cover the privacy practices of those third-party websites. We encourage you to read the privacy policy of each website you visit separately.
Cafe66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Any significant changes will be communicated to you via a notice on the platform or by email to your registered address at least 14 days before the changes take effect.
The "Updated" date at the top of this page indicates the date of the latest revision. Continued use of the cafe66 platform after the effective date of any amendment constitutes acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights, the cafe66 Privacy Officer team is ready to assist you. We treat every privacy enquiry as a priority and ensure a prompt, thorough response is provided within the stipulated timeframe.